Frequently Asked Questions - Parking FAQ

How Secure are the Car Parks?

Security is taken very seriously. Most car parks offered hold awards for their security. On and Off-airport car parks are normally accredited with AA secure car park awards issued by the Police. Most car parks have a combination of security patrols, high level fencing, barriers and CCTV.

Can I book at short notice?

We can confirm your booking by email which you can print and hand in on arrival. If you do not have access to a printer, simply make a note of your booking reference and quote it on your arrival. So this means you can actually book on the day of departure.

What is "Meet and Greet" or "Personal Parking"?

This prestigious service is where you can drive staright to the airport terminal where you are met outside the Terminal by a chauffeur who takes your car to a secure airport car park. On your return a chauffeur will have your car waiting for you outside the Terminal.All the meeting points and times are pre-arranged prior to your departure dates. Ideal for those in a hurry, with children or a disabled person.

Is there an extra discount for booking more than one car at a time?

We are not able to offer any further discounts as all prices quoted are per vehicle and are already at a discounted rate by up to 60% for hotel bookings and 50% for airport parking bookings.

How do I obtain a Vat or Credit/Debit Card receipt?

If you would like a receipt you will need to call the parking privider direct, use the numbers on our contact us page with your booking reference and they will send you one.

Can you confirm my booking by post?

This option is available on the page where you enter your payment details with some providers, just click on the box and they will post it to you.

Can I pay by cheque?

If you would like to pay by cheque send in a letter with your Name, Address, Tel No, Dates and details of product required. (Note that we cannot however guarantee availability of your chosen product by the time your cheque arrives.)This should be sent direct to the the parking provider whose car park and price you have chosen.

Why is a week calculated as 8 days and two weeks calculated as 15 days?

One day is calculated as a whole or part of day. A Monday to Monday trip is calculated as 8 whole days. Therefore a two week trip would be 15 days inclusive.

Where can I find directions to the car park on the website?

Full directions are given on each individual parking page within our site, just click here for the complete list of Newcastle Airport car parks, where you can find full directions on the information pages or there are details on the booking confirmation that we will email to you following your booking.